Shipping & Returns

Shipping

Currently, we are only able to ship within the UK. We aim to dispatch all orders within 3 working days from the point of sale. Our standard delivery service is between Monday to Saturday excluding bank holidays. Please note, that during busier times of the year, such as sale periods and holidays, orders can take longer to be dispatched. Due to Covid-19, delays can also be expected. If you have any questions about your order, please email us at, info@chapter33clothing.co.uk and we will get back to you as soon as we can.

Returns

We understand that you may not be completely satisfied with the goods you receive. You are able to return any unsatisfactory goods within a 28 day period of receipt. Items must be returned in the original packaging they were delivered in, and in fully resaleable condition in order for the refund to be processed. We are unable to refund or exchange any items that appear to have been worn, washed, or not in original condition. Once all items have been returned, we can then offer a refund or exchange depending on your request.

How to make a return?

Return all items to the below address. Once the items have been received, it can take up to 5 business days to be processed and for your refund to be issued.

Returns address:

Chapter 33 Returns

Dartford Delivery Office

50 West Hill

Dartford

DA1 1AA